Policies and Certifications

Health & Safety Policy

GEP Core Principles define our values and business practices. In this context, we implement the following policies:

Code of Conduct: Sets out the guidelines of cooperation for employees and partners
Legal & Public Responsibility: Defines our activities and responsibilities, in accordance with the regulatory framework
Quality: Guarantees compliance with ISO 9001 & ISO 10002 Standards for quality management
Risk Management: Addresses financial and operational risks
Environmental Management: Drives our commitment to comply with environmental laws and regulations
Occupational Health & Safety: Provides for the application of safe procedures in our business activities
Data Security: Secures compliance with ISO 27001 Standard & GDPR, for data and information infrastructure protection

GWO Training Policy

GEP implements high-quality training services according to International Standards for optimal results.

The company has developed Basic Safety Training (BST) & Basic Safety Training Refresher (BSTR) programs, in accordance with the requirements of the Global Wind Organization (GWO). Both are aimed at professionals in the wind energy industry, and include:

Η εταιρεία έχει αναπτύξει προγράμματα Basic Safety Training (BST) & Basic Safety Training Refresher (BSTR) σύμφωνα με τις απαιτήσεις του Global Wind Organisation (GWO). Αυτά απευθύνονται σε επαγγελματίες του κλάδου της αιολικής ενέργειας και περιλαμβάνουν:

First Aid
Manual Handling of Loads
Fire Fighting
Working at Height

To ensure the quality of training, GEP implements a management system in accordance with the GWO Standard. Management is committed to actively participating in the implementation of training, through the following:

Setting and monitoring goals
Providing appropriate means & resources
Ensuring compliance with legal and training requirements
Continuous reviewing and improvement of the program

The training courses are held at the Training Center of GEP (51 Samou & Fragoklisias, Marousi), as well as at customers’ facilities which meet the set specifications, using a mobile training platform (container).

GEP invests in the continuous development of its partners, promoting new technologies and best practices in the field of training.

Environmental Policy

GEP actively participates in recycling programs for paper, plastic and glass, promoting the reuse of packaging materials. In parallel, it implements the ISO 14001:2009 Standard, committed to reducing its environmental footprint.

Through the standard, the company:

Fully complies with the legal and regulatory requirements for environmental protection
Trains its staff on environmental management issues
Reduces waste generated, and ensures its safe management
Saves natural resources, through recycling and reuse of materials
Optimizes energy consumption in its operations
Protects employees and the community, implementing safe technologies
Communicates its commitment to employees, partners and the community
Improves continuously its Environmental Management System and Quality Policy

Quality Policy

The framework of the Basic Principles that define GEP values and the overall business practice, includes:

Code of Conduct: Defines the guidelines and standards of cooperation for GEP employees and partners
Legal & Public Responsibility Policy: Sets out the basic framework of company activities and responsibilities, in accordance with the State regulatory framework
Quality Policy: Describes the principles, procedures and tasks of quality management, in accordance with ISO 9001 & ISO 10002 Standards
Risk Management Policy: Drives the management of financial and operational risks, their monitoring and response
Environmental Management Policy: Confirms the commitment of the company to observe the environmental laws, regulations and operating conditions
Corporate Responsibility & Occupational Health & Safety Policy: Introduces the principles for the business activities of the company, its operations and procedures
Safety Policy Data: Ensures compliance with ISO 27001 and GDPR, strengthening the integrity, confidentiality and protection of company’s information infrastructure

Data Security Policy

The framework of the Basic Principles that define the values and overall business practice of GEP includes the following:

Code of Conduct: Defines the guidelines and standards of cooperation for GEP employees and partners
Legal & Public Responsibility Policy: Sets out the basic framework of company activities and responsibilities, in accordance with the regulatory framework of the State
Quality Policy: Describes the principles, procedures and tasks of quality management, in accordance with ISO 9001 & ISO 10002 Standards
Risk Management Policy: Drives the management of financial and operational risks, their monitoring and response
Environmental Management Policy: Confirms the commitment of the company to observe the environmental laws, regulations and operating conditions
Corporate Responsibility & Occupational Health & Safety Policy: Introduces the principles for the business activities of the company, its operations and procedures
Data Security Policy:
-Ensures the compliance of the company with the ISO 27001 Standard and the GDPR
-Guarantees the integrity, confidentiality and protection of company data and the information infrastructure
-Protects all types of data that are an asset to the business

Complaints Handling Policy

GEP management is committed to implementing and continuously improving the handling of complaints and to demonstrate to stakeholders its determination to serve their needs.

GEP manages all customer and stakeholder complaints with transparency, impartiality, immediacy and confidentiality. The company is also committed to:

Ensure that its complaints handling policy is visible, understandable and accessible to all stakeholders
Observe the applicable national and EU legislation, while respecting its commitments to the protection of personal data
Develop and implement a comprehensive complaints management strategy, encouraging open dialogue
Promote a culture of recognizing the value of complaints, and encouraging staff to treat complaints as opportunities for improvement
Set and monitor realistic targets for the resolution of complaints, as well as the continuous improvement of the system
Ensure adequate resources for the effective handling of complaints, by continuously training the staff involved.
Implement a comprehensive complaint monitoring and handling system, in accordance with ISO 10002

GEP provides all interested parties and customers with free complaint submission channels, under one of the following options:

By email: [email protected]
By telephone: +30 2109405866
By sending a letter to the address: 51 Samou & Fragkokklisias, Marousi 15125

Anti-Corruption and Bribery Policy

GEP has adopted and is implementing an anti-corruption and bribery policy, under which it is committed to:

Implement and maintain an effective anti-bribery management system
Promote ethical behavior, transparency and compliance with the law
Provide the necessary resources for the implementation and continuous improvement of the system
Ensure that employees and partners are trained to and comply with the policy

GEP has established and follows an anti-bribery and corruption policy, which covers all employees, executives, partners and suppliers, as well as all business activities and transactions carried out, within or outside the company.

GEP has zero tolerance for practices of offering or accepting money, gifts or services with the aim of obtaining favorable treatment, as well as for providing monetary or non-monetary incentives, for undertaking or for continuing a business relationship. GEP follows and implements practices of continuous improvement of the policy, which is regularly reviewed as well, in order to ensure its effectiveness and compliance with current legal requirements.